Privacy Policy
At Himalaya’s Care, your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases. By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information to improve your experience on our website:
Personal Information
When you make a purchase or interact with us, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by third-party payment processors)
Non-Personal Information
We may also collect non-personal information that helps us enhance your experience, including:
- IP address
- Browser type and version
- Device type
- Referral URLs
- Time spent on the site and pages viewed
How We Use Your Information
We use the collected information for the following purposes:
- Order processing and fulfillment (including delivery and customer support)
- Personalized marketing (including promotional emails and special offers)
- Improvement of website functionality and user experience
- Fraud prevention and security
- Compliance with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website. These technologies help us:
- Analyze how visitors interact with our site
- Customize content and advertisements
- Improve user experience
You can control your cookie settings through your browser, but disabling cookies may affect your experience on our website.
Third-Party Services
We may share your information with trusted third-party service providers to perform services related to your orders and marketing campaigns, such as:
- Payment processors (e.g., PayPal, Stripe)
- Shipping companies (e.g., Amazon MCF, USPS)
- Email marketing services (e.g., Klaviyo)
These third parties will only use your data to perform the services they provide, and they are obligated to protect your information in accordance with this privacy policy.
Data Security
We take your privacy seriously and implement a variety of security measures to protect your personal information, including:
- Encryption of sensitive payment data
- Access control to restrict unauthorized access
- Regular security updates to ensure a safe browsing and shopping experience
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information: You can request a copy of your data held by us.
- Update or correct your information: If you believe any information we hold is incorrect, you can request an update.
- Delete your data: You can request that we delete your personal information, subject to legal exceptions.
- Opt-out of marketing communications: You can unsubscribe from promotional emails at any time by following the unsubscribe link in our emails.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will take steps to delete it.
Changes to This Privacy Policy
We may update our privacy policy from time to time. Any changes will be posted on this page, with the updated date indicated at the top. Please review this policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
📧 Email: info@himalayascare.com or support@himalayascare.com